亞洲零售論壇

F&B Retail in Action – Technology,
Collaboration, and Experience in the AI Era

Industry leaders will gather at HKCEC to explore how technology, culture, and sustainability are reshaping food and beverage retail. Co-located with RBHK 2026 and in partnership with KPMG, the conference will spotlight AI-driven insights, cross-industry collaboration, and innovative consumer experiences. Through keynotes, showcases, and panel discussions, participants will discover strategies to harness data, build resilient partnerships, and create memorable retail journeys in the evolving F&B landscape.

日期:	2026年9月2日（周三）
時間:	10:00 – 16:35
場館:	香港會議展覽中心5F展覽廳主舞台
入場費:	HK$120 (until 31 Aug 2026); HK$400 (onsite price starting from 1 Sep 2026)

*活動全程將以英語進行。

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STEP 1

STEP 2

Fill in your personal information and the questionnaire to complete the visitor registration (if you have completed the registration procedure earlier, the system will automatically skip this part)

STEP 3

Select ‘Retail Asia Conference’ and pay

Registration is ONLY confirmed upon receipt of full payment

*For group registration, please contact Ms Rachel Gao for arrangement: [email protected]

Cancellation / Transfer

No refund will be given upon cancellation.
Substitutions are accepted upon prior notice.

Conference Programme

10:00 – 10:05

Welcome and Opening Remarks

Ms Janice Lee
Vice President, Informa Markets

Morning Session: Technology, Data & Market Shifts

10:05 – 10:25

Opening Keynote: Harnessing AI and Consumer Trends in F&B Retail

How can restaurants, hotels, and supermarkets leverage AI and market intelligence to anticipate demand, personalise experiences, and optimise operations? This keynote will highlight global and regional trends, showing how technology and collaboration drive measurable impact.

Mr Anson Bailey
Head of Consumer & Retail, Asia Pacific, KPMG

10:25 – 10:45

From Trends to Transactions – Understanding the New Rules of Gen Z Engagement
Gen Z is reshaping how brands build relevance, trust, and loyalty in an increasingly digital world. This session explores the key behaviours, values, and purchase drivers influencing this influential generation, and what brands must do to turn engagement into action.

Mr Philippe Chan
General Manager – China & Hong Kong, YouGov

10:45 – 10:55

Technology Showcase

Mr Mark Teo,
Senior Director, Commercial APAC at Matterport (a CoStar Group company)

10:55 – 11:15

Smart Hospitality – Immersive Consumer Experiences
Hospitality is rapidly evolving into an innovation hub, where immersive experiences and F&B‑retail collaboration reshape consumer engagement. This session explores how leaders drive experiential concepts that meet shifting expectations, strengthen connections, and unlock growth.

Representative from Edrington

Networking Coffee Break

11:30 – 11:50

Cyber Security in Retail – Balancing Opportunity and Risk

As F&B retailers embrace AI, mobile ordering, and digital payments, technology adoption brings opportunity, but also risk. This session will highlight how businesses can protect customer data, secure payment systems, and build resilience against cyber threats while maintaining consumer trust.

Mr Mohit Kumar
Director Cyber Incident Response, KPMG China

11:50 – 12:00

Technology Showcase

Ms Smile Huang
APAC VP, Whale AI

12:00 – 12:30

Panel Discussion

Cross-Industry Collaboration – Retail Meets F&B Experience

Grocers, c-stores, and QSRs inside hotels and malls are reshaping consumer journeys. This panel will explore alliances with delivery platforms and how cross-sector partnerships enhance customer experience.

Moderator:

Mr Napoleon Biggs
Co-founder, Instant Studio

Panellists:

Mr Alessandro Tomio
Managing Director, Hong Kong & South APAC, Lacoste

Ms Eria Jarvis
President International, Pret A Manger

Lunch Break

Afternoon Session: Culture, Sustainability & Experience

14:00 – 14:35

Panel Discussion

Made in Hong Kong – Flavours that Build Identity

How do HK-style flavours and cultural localisation build loyalty and global appeal? This session highlights the power of “Made in HK” branding in strengthening consumer identity.

Moderator:

Mr Anson Bailey
Head of Consumer & Retail, Asia Pacific, KPMG

Panellists:

Ms Alicia Pryor
Content Creator & InfluencerDr Joey Chan
Regional Director, Hong Kong, Macau and Taiwan, lululemon

14:35 – 14:45

Technology Showcase

Ms Shuya Qiao
Founder, Infinite Vision Limited

14:45 – 15:15

The New Era of Kai Tak – Capturing Destination marketing and Tourism-Driven Growth
Tourism-driven retail is evolving with new travel spend patterns. This session examines how destination-driven F&B retail can fuel growth in hospitality and retail ecosystems.

Moderator:

Mr Napoleon Biggs
Co-founder, Instant Studio

Speaker:

Mr Robbie McRobbie
General Manager, Sports Content & Development, Kai Tak Sports Park

15:15 – 15:25

Technology Showcase

Mr Daniel Cheng
Sales Director, Master Concept (Hong Kong) Limited

Networking Coffee Break

15:40 – 16:15

Panel Discussion

New Partnerships, New Models – Global Brands and Local Strategies

Chinese brands going global, private label growth, and inflation-driven basket changes are reshaping F&B retail. This panel will explore strategies for balancing profitability with consumer expectations.

Moderator:

Mr Anson Bailey
Head of Consumer & Retail, Asia Pacific, KPMG

Panellists:

Mr Monish Sabnani
Founder & CEO, Elevator Goods

Ms Angelica Leung
Deputy Head of Consumer and Hospitality, Invest Hong Kong

Mr Mann Yim
President, Hong Kong Society of Artificial Intelligence and Innovation (HKSAII)

16:15 – 16:30

Technology Showcase

Mr Phil Ingram
Founder & CEO, Meed Limited

16:30 – 17:00

Closing Remarks:
Human Connection Meets Innovation OR
Putting Ideas into Action – Maximising Impact Across F&B Retail
In closing, even advanced AI cannot replace genuine brand relevance and human connection, we must return to basics first. F&B retail must shift from data-rich collection to action-ready, predictive experiences that uncover real needs and micro-trends. Case studies prove this: social insights become high-touch physical activations, while cross-industry alliances succeed when rooted in shared lifestyle values. The playbook is simple: Anchor in fundamentals and accelerate with AI; build non-traditional partnerships; prioritize speed-to-relevance. Let’s leave committed to harnessing technology and collaboration to create memorable, resilient retail journeys in the AI era.

Moderator:

Mr Napoleon Biggs
Co-founder, Instant Studio

Speaker:

Ms Yvonne Ma
Founder & Managing Director, Eighty20

* 暫定議程截至 2026 年 8 月26日，上述環節主題及暫定演講嘉賓如有更改，恕不另行通知。